At this time all sales online are final.
RETURNED MERCHANDISE POLICY
Quality is super important to us-we take protecting the integrity of the products we sell very seriously. Shop Elayne James' policy does not permit the resale of used, damaged or expired products. Our policies, training and procedures are aimed at ensuring that only the highest quality products are sold in our stores and online. Our associates are trained to inspect and then properly dispose of any returned items that have been used, damaged or expired
SHIPPING RATES AND POLICIES
At this time we ship to customers located in Delaware, Maryland, Pennsylvania and New Jersey.
Standard shipping rates apply at checkout. Free Shipping may apply on purchases over $50.
ORDER CHANGES / CANCELLATIONS
To serve you better, shopelaynejames.com will begin to process your order within 48 hours after you click the SUBMIT ORDER button. Because our system processes orders, we are unable to change or cancel an order once it is submitted.
If an item is out of stock and unable to shipped within 5 days of ordering, an automatic refund will be issued to you within 5 days.
Due To COVID-19 - electronic communication is the best way to reach us.